Mr. MD, listen up. Take note of Open Innovation
Published in Innovate! magazine, June 2008.
If you could get all the American people to line up from the most to least intelligent, and add up the most intelligent 15%, that would give you a total which is about the same as the top 4% in India, or top 3.5% in China. However, that same number of people would be more than the total South African population! Or if you think you’re one in a million, it implies in India alone there are 1100 people just like you.
“So what” you may ask. The fact is, if we think that we have sufficient expertise in our companies to keep up globally competitive over the next ten years, we may be entirely wrong. There are more people outside our company probably better skilled at what we’re doing than within our company. This has lead to a new research and development (R&D) practice where external technology is used along with internal R&D, and has been coined Open Innovation by Prof. Henry Chesbrough, a professor and executive director at the Center for Open Innovation at Berkeley Haas School of Business. Globally this trend has been embraced by more than 50% of the Fortune 500 companies already, and actively used to either create or sustain a competitive advantage.
Robert Cooper in his book “Winning at New Products” indicated that 46% of resources spent on R&D is wasted on failed projects. Only one in seven product concepts and one in four development projects succeed. Experience has also shown that most projects exceed their budgets and delivery dates by 1.5 to 3 times. In essence this means that you can start an R&D project that will take you twice as long as you anticipated, cost twice as much, only have a 25% chance of success, and will then take another two years before you start earning an income from it – if it makes a profit!
The difference between Closed and Open Innovation
To date South African companies followed a Closed Innovation approach which basically believes:
• All the smart people in our field work for us
• To profit from R&D, we must discover it, develop it and sell it ourselves
• The company that gets an innovation to market first will benefit the most
• If we create the most and the best ideas in the industry, we will be the industry leader
• We should control our innovation process, so that our competitors don’t profit from our ideas
If we retain such a mindset, we will find ourselves falling further and further behind the rest of the world.
Open Innovation acknowledges the vast amount of expertise available outside the company, and believes:
• Not all the smart people work for us. We need to work with smart people inside and outside our company
• External R&D can create significant value; internal R&D is needed to further unlock and plug the holes offered by external technology
• We don’t have to originate the research to profit from it
• Building a better business model is better than getting to market first
• If we make the best use of internal and external ideas, we will benefit the most
• We should profit from others’ use of our innovation process, and we should buy others’ intellectual property (IP) whenever it advances our own business model
Initially Open Innovation emerged when companies started promoting their intellectual property (IP) to one another for licensing. Companies found that they could actually make money by licensing their competitors, or to companies in other geographic areas, or outside of their core industry.
Once this happened, it was a natural progression to start promoting specific technology needs in the hope that someone else might have the applicable technology to solve the need. The benefit of this was that the company seeking the technology can evaluate various potential solutions, and only license those that appear to offer the best solution. Often this technology was already patent protected, which limited their risk, was close to market, and cost them much less to license than to develop them.
Proctor & Gamble leading the way
One multinational company that embraced Open Innovation pro-actively, is Proctor & Gamble. They have made a strategic decision that 50% of the company’s new products must come from outside P&G’s labs. This forced them to tap into the brains and creativity of millions of inventors and smaller companies around the world. It required them to restructure their existing R&D department in taking outside concepts, and develop these into new products. They created new jobs called “technology scouts“ and appointed 70 people in these positions to actively seek new suitable products and technology. They also created a new role of vice-president for innovation and knowledge to drive the Open Innovation initiative through the company. In addition to the technology scouts, they also make use of outside innovation networks like Innocentive, NineSigma and Yet2.com to source suitable technologies.
Most importantly, P&G became known as a reliable company, a company that can be trusted with the new concepts of inventors and smaller firms. This trust encourages inventors to return to P&G with more, better, and more suitable innovations. The Open Innovation program was so successful for P&G that Unilever had to follow the same route to remain competitive.
Impact to South African companies
Open Innovation could save large amounts on R&D expenses, but will not replace the R&D department. It will however change the role of R&D in large companies where focus will be on finding suitable technologies, and supplementing these with internal developments. We will also see a shift in R&D from large to smaller companies, and increased trade in IP. Large companies need to be careful not to steal ideas and IP from inventors and smaller firms, since they will develop a reputation of not being trustworthy. Rather be willing to pay for new concepts and patents that are sourced from outside, and make your needs known to external inventors. This will ensure a continual technologies being presented to you from outside sources.
Open Innovation intermediaries like Yet2.com makes it possible to remain anonymous while promoting your technology needs. This removes any danger that your competitors will discover your weaknesses, or new product development direction.
Just like new technologies can be sources from external sources, so can internal technology also be licensed to solve the technology needs of other companies. I have recently seen how a natural antibacterial product attracted interest from paper and linen producers, vacuum cleaning as well as agricultural companies. These are markets that was never considered as possible markets.
In summary
However we look at it, Open Innovation is here to stay, and the sooner we embrace it, the more profitable. It allows us to source market-ready technologies with little risk and at a fraction of the cost of developing it. At the same time, it allows us to find markets for our internal IP in other industry sectors, other countries and sometimes even amongst our competitors. Its time to become innovative in the way we innovate.
If you have specific questions how your company can benefit from Open Innovation, feel contact me at NICOLAS@LTN.CO.ZA
About the author
Nicolas Lategan is founder of Licensing Technology Network. A company focused on marketing South African technology to facilitate license deals with international and multi-national companies. He is the South African agent for Yet2.com, the world’s largest Open Innovation technology transfer company. He is also a Registered Affiliate for NineSigma, and a member of Licensing Executive Society. For more information, visit WWW.LTN.CO.ZA.